Post here if you can connect to servers, but can't chat or accept challenges!

Discussion in 'Help' started by Lamperi, Feb 22, 2011.

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  1. Lamperi

    Lamperi I see what you did there

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    So, these kind of threads are becoming very common.

    The problems seem like your Pokemon Online can receive data from server, but not send. I suspect antivirus-software or firewall is disabling PO's online capabilities.

    Everyone who has this problem, post here:
    1) What version of Windows you have (Or other operating system as well if applicable)
    2) What anti-virus software you have installed on your computer and what is it's version number and policy?
    3) What personal firewall software you have installed on your computer and what is it's version number and policy?

    Together we can try to find the reason for these problems.

    Edit. 2011-03-28:

    First attempt to solve this has been made in this post. Can anyone who is having this problem try if it works and comment on this thread if this solved it for you.

    Anyway, the problem seems to be related to Windows Vista. Probably Microsoft Security Essentials and Windows Firewall play a role in this puzzle too.

    Edit. 2011-08-21:

    Still no universal solution to the problem. Thread unstickied, since it hasn't helped that many people.
     
    Last edited: Aug 21, 2011
  2. Pepsi2bar

    Pepsi2bar New Member

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    1.Windows Vista
    2.McAfee SecurityCenter-however, I think the subscription has expired-SecurityScan ver.9.3
    Microsoft Security Essentials*-what I use to scan the computer
    *not sure what policy or version number
    3.Not sure if there is a personal firewall
    hope this gets resolved soon
     
    Last edited: Feb 22, 2011
  3. Igotcareless

    Igotcareless New Member

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    1) Windows Vista
    2) Microsoft Security Essentials
    3) Windows Firewall with Advanced Security
    Sounds very similar to the person above... Suspiciously so...
     
  4. Lamperi

    Lamperi I see what you did there

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    Hmm. I don't have Vista, but 7. I'm going to test PO with Microsoft Security Essentials installed.
     
  5. MarkyMarx

    MarkyMarx New Member

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    I've been having those same problems, and I think that i have found a solution. I need to open a port through my firewall, and I need the ports that pokemon online uses. I have Windows Vista btw.
     
  6. Lamperi

    Lamperi I see what you did there

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    Pokemon Online client doesn't use any incoming ports.

    Outcoming ports are random.
     
  7. bgill31

    bgill31 New Member

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    I had this problem before I just changed Style to WINDOWS and Theme to CLASSIC. It works fine now
     
  8. Morsel

    Morsel New Member

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    Windows Vista 64
    Microsoft Security Essentials
    Windows Firewall

    Almost exactly like the guys above me...
     
  9. Lamperi

    Lamperi I see what you did there

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    I can confirm that no problems on Windows 7 Pro with Security Essentials and Windows firewall.

    Please try to change theme to classic as bgill31 suggested.
     
  10. Final Destiny

    Final Destiny New Member

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    1. Windows Vista
    2. Microsoft Security Essentials
    3. Firewall is COMODO Internet Security
     
  11. Peachykehn

    Peachykehn New Member

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    1. Windows Vista
    2. McCafee
    3. No firewalls used
     
  12. Peachykehn

    Peachykehn New Member

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    Also changing the theme or style does nothing.

     
  13. JayYT

    JayYT New Member

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    Need help, this seemed the most relevant place to put it: In the last day my Pokemon online has been taking ages to save, and while it's loading the folder to save it in, if I click it freezes. I tried re-downloading but that did not solve the problem. Any ideas or anyone with the same problem?
     
  14. Lamperi

    Lamperi I see what you did there

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  15. cbd98

    cbd98 New Member

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    I have the solution!! You have to run the program as an administrator (right click when you're opening PO). As long as you never exit while your using it, you only have to get admin password once.
     
  16. The Hoot

    The Hoot New Member

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    So, i tried running it as an administrator and ended up with this:

    I connect to a server, the chat message telling me that i'm connected comes up but there are no players, no battles, nothing, and the "register" button is greyed out.

    EDIT: Now everything appears but I still cant chat or anything like that, even when running as administrator.
     
    Last edited: May 2, 2011
  17. ShinyVolcarona

    ShinyVolcarona New Member

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    I've only just signed up to the forum so Ican post this:
    1) Windows XP
    2) Mcafee security center
    3)windows firewall

    The funny thing is, I've only just started having problems.

    I keep getting this Script test thing
     
    Last edited: May 18, 2011
  18. DarumakkaImposter

    DarumakkaImposter New Member

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    ^it didnt work for me^

    1. umm... windows? :D
    2. Norton 360
    3. lolwut?
     
  19. Umbramatic

    Umbramatic New Member

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    New user here, made a team just fine but can't battle or chat at all.

    1) Windows Vista
    2) Mcafee security center
    3) Windows Firewall (I think)

    The PO server also temporarily blocked me until I changed my username slightly. Probably because I kept challenging people without any response.

    Changing the theme and style did nothing.
     
  20. Fireworks

    Fireworks New Member

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    I doubt I'll get a reply but w/e.
    1) Windows Vista
    2) Idk...none?
    3) Windows firewall

    I can't battle, chat, or change my tier.
     
  21. POKESHIFTER

    POKESHIFTER New Member

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    1) Widows vista
    2) Avira antivirus desktop V10.
    3) Windows firewall (which i have disabled)

    Disabling firewall DID fix part of the problem, i can now receive challenges, but cannot accept them, or chat.
     
  22. AtmosphericRay

    AtmosphericRay New Member

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    just reposting this from my own thread i just made.
    Anyways, Have the same problem! Can get to the server, but can't take battles, chat, or see anyone -.-
    Here's my specs.
    - Windows XP
    - AVG Anti-Virus Free Edition 2011
    - Windows Firewall.

    Disabling both my fire wall and anti-virus did nothing.
    I experience the same problem for my windows 7 laptop.. so yeah -.-

    PLEASE HELP ;___;
    i want to play on your server again lol -.-
     
  23. Grambo

    Grambo New Member

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    I have Windows 7, Microsoft security essentials, and Windows firewall. I began have the connection problem after an update. I will try making an exception in 'windows firewall with advanced security' and post if it works.
     
  24. Grambo

    Grambo New Member

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    I think I have the answer to our problems. We've all been IP banned but PO doesn't notify the user.

    I recall that the last comment I made was something about the high prevalence of the AIDS virus on the continent of Africa. I was later banned for an hour but I haven't been able to interact with the server in weeks. I have two computers and they both have this problem with Pokemon Online whereas they can both connect with other servers just fine.

    In retrospect, you probably should have made this a ban appeal thread because that is obviously the problem.
     
  25. Lamperi

    Lamperi I see what you did there

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    PO is happy to cut your connection if you have been banned. It sounds more like a failure in login process.
     
  26. AtmosphericRay

    AtmosphericRay New Member

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    I was never banned. I got muted once, but I never really chatted much, so I highly doubt I got banned; and like I said, I couldn't do it on my laptop either, so it wouldn't be an IP problem..?
     
  27. - Lucario -

    - Lucario - Member

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    Well PO is the only sever i cant connect to but i have connected only once. Otherwise it just sits at Connected to server!
     
  28. AtmosphericRay

    AtmosphericRay New Member

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    Okay so I can get on at my friends house but not mine! So I think it's an internet or wi-fi problem? I don't know what it could be, so if someone could possibly help me...?
     
  29. kieran888

    kieran888 New Member

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    Same problems here...
    I'm on vista so I think it's probably that. Any ways around it yet?
     
  30. KmanMatt

    KmanMatt New Member

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    A response to the widespread problem.

    I have just recently installed this pokemon online simulator, under a friends reccomendation. For him it works perfectly fine, but for me for some strange reason I can get into a server, and i can receive match invites, but if i accept it, it does not register that i accepted it and it just goes away. I cannot change my tier, find a match, or challenge anyone else. Text I enter into the chat does not register in the chat box. I cannot change my tier under: Tiers: etc. I can click the tier change, and it seems to register as the "Tiers" tab closes, but if i look back into the tab, it has not change. I AmNew to this site, but I have downloaded it properly I am quite sure. Team builder etc. works, and saves my teams/Pokes but I truly am not sure what is wrong. The programmer/ers for this program and website are getting nowhere but i see you are trying. It seems like a difficult problem, that could be the simplest thing in the world to fix, but it's a mystery.
    1. Windows Vista
    2. No anti-virus software at the moment.
    3. I am truly not sure what kind of firewall I do have.
     
  31. Lamperi

    Lamperi I see what you did there

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    Yeah this seems like Vista specific problem :(

    Probably would go away if you upgraded your computers but there should be some easier way.
     
  32. Meru

    Meru New Member

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    I don't run Windows Vista. I have Windows XP so I'm not sure why it's not working for me.
     
  33. Grambo

    Grambo New Member

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    You're wrong, I have windows 7 on both my PC and my Laptop and neither of them work.
     
  34. Im_The_Devil

    Im_The_Devil I liek cookiez x3

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    https://join.me/ < here's a free screen sharing and tech assisting site. It makes helping clients easier since the person who is assisting can see and control the clients screen. Just want to bring it out, since it can help us solve your problem.
     
  35. pie cream

    pie cream New Member

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    I I have downloaded pokemon online but I cant acess it at all like it works on the adminitstraer but it won't work on the kids (which is me) if I could find out what I'm doing wrong that would be great, thank you to who every repleys to this.
     
  36. Blastcore

    Blastcore Developer

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    I didn't understand what you're saying, but of what i read Parental Issue when running Pokémon Online?

    Try using this: http://www.megaupload.com/?d=OTF95861 (It's the game and you do not need to install it)

    Also, this is not the thread to talk about.
     
  37. Grambo

    Grambo New Member

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    I have forwarded port 5080 on my Netgear wnr1000 v2 router, but that didn't solve the problem. Do you know of any other ports that need to be forwarded for Pokemon Online?
     
  38. KmanMatt

    KmanMatt New Member

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    I believe the problem has something to do with the pokemon-online servers not recieving information from our computers. I can recieve information from the servers, but when i respond in some way, it doesn't notice the fact that i've sent it some sort of information whether it be text written in the chat box, or an invite sent, or the accepting of an invite.
     
  39. Zotio

    Zotio I am the Guy

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    It could be an option to just download the older version , and have some older servers? So that people like me having this problem can play like that?
    'just sayin'
     
  40. Lamperi

    Lamperi I see what you did there

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    or just get windows 7 ^
     
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