[Resolved] Can't log in

Discussion in 'Help' started by mibuchiha, Nov 14, 2016.

Moderators: E.T., Zoroark
  1. mibuchiha

    mibuchiha Was yea ra chs ieeya.

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    So, for reasons unknown to me, I (and whoeever using the same connection) can't log on to PO. Managed to get into the main page, but instead of the usual password prompt, it just kinda froze until a few mins later a popup saying can't connect server could be offline etc came up.

    I am only using webclient. Would be cool if anyone can look into this, preferably before we lose the daily login!
     
  2. E.T.

    E.T. Random Slowpoke Super Moderator Server Administrator Articles Leader Super Moderator Server Administrator Articles Leader

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    It seems that the webclient is down at the moment. The issue is being looked into.
     
  3. mibuchiha

    mibuchiha Was yea ra chs ieeya.

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    Oh okay, so the webby's gone cranky. No problem, thanks for looking into it.

    Do let me know if the maintenance's done.
     
  4. Fuzzysqurl

    Fuzzysqurl baa baa mareep I do what I want Server Owner Developer I do what I want Server Owner Developer

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    (17:45:02) ±Tauros: Current Time: Mon, 14 Nov 2016 23:45:01 GMT (Evening)

    (17:44:27) ±Tauros: You swapped Safari data with mibuchiha!
    (17:44:38) ±Game: 336 Consecutive Logins. Won 628 Contests.

    (17:45:14) ±Tauros: You swapped Safari data with shinysnorlax!
    (17:45:20) ±Game: 119 Consecutive Logins. Won 289 Contests.


    There was probably an easier way but there you go. You got the logins for the day.
     
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  5. Amarillo

    Amarillo New Member

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    how can i connect to servers?
     
  6. Zoroark

    Zoroark Stay Firm Forum Moderator Server Moderator Forum Moderator Server Moderator

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    Well as previously said, Web Client is currently not working. The issue will be dealt as soon as possible. You can try visiting the Downloads page and download and install the appropriate client for your device if you wish. From there you can connect to server list.
     
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  7. Amarillo

    Amarillo New Member

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    oh, ok ty my friend !
     
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  8. Plinyon

    Plinyon Apache Attack Helicopter

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    Is the Web client still down? Just curious
     
  9. Professor Oak

    Professor Oak same Forum Administrator Server Owner Social Media Rep Forum Administrator Server Owner Social Media Rep

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    It currently is. The issue we have with it is apparently more complex than we first though, and it is taking a while to get it resolved.

    Sorry for any inconvenience caused.
     
  10. Plinyon

    Plinyon Apache Attack Helicopter

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    Okay, thank you. I hope you can get it fixed soon. Good luck
     
  11. Fuzzysqurl

    Fuzzysqurl baa baa mareep I do what I want Server Owner Developer I do what I want Server Owner Developer

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    mibuchiha likes this.
  12. Ash386

    Ash386 New Member

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    still can't log on. ;
     
  13. E.T.

    E.T. Random Slowpoke Super Moderator Server Administrator Articles Leader Super Moderator Server Administrator Articles Leader

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    It appears that the same issue has occurred again.
     
  14. Professor Oak

    Professor Oak same Forum Administrator Server Owner Social Media Rep Forum Administrator Server Owner Social Media Rep

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    The webclient appears to be working fine for me currently.

    If you are trying to connect via the webclient, and you cannot access the server, follow the guide at the top of the FAQ. If you do this and need to post in Help again, post in Disciplinary Committee instead, and we will get back to you.
     
  15. E.T.

    E.T. Random Slowpoke Super Moderator Server Administrator Articles Leader Super Moderator Server Administrator Articles Leader

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  16. Professor Oak

    Professor Oak same Forum Administrator Server Owner Social Media Rep Forum Administrator Server Owner Social Media Rep

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    It must be a local connection issue, or an IP issue. Multiple users are connecting fine regardless.

    The IP used to post your above post, E.T., isn't banned on the server, for reference.
     
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