Hello, I hope this sending it in the right place, I wanted to report that apparently is an error in the part of ladder, do not give points and sometimes does not give the amount that corresponds, it is something that should solve've tested two versions prior to the current game and gives the same problem.
I think the section you need is http://pokemon-online.eu/forums/bugs-and-fixes.9/ but there isn't enough information. Screenshots and show what tier that isn't working would help. I think there has been an issue were points don't show correctly even though on another menu they are correct.